The Office of eLearning & Innovation (eLi) leads the College in the planning, development, and implementation of technology innovation in support of teaching and learning. The Office is responsible for supporting e-learning college-wide including online learning, hybrid learning and other e-learning modalities, as well as its application to classroom-based learning.
Susan Berry, eLearning Technology Support Specialist
Donna D’Amico, Administrative Coordinator
Charles Dull, Ph.D., Assistant Dean, eLearning & Innovation
Jeanette Evans, Technical Writer
Charlean King, eLearning Technology Support Specialist
Genevieve Mathieson Kilmer, Learning Systems Administrator
Jewel Sray, Part-Time Coordinator
Sasha Thackaberry, Director eLearning Technologies
Melanie Thompson, Coordinator II
Michelle Watson, Manager of eLearning Support
Susan Berry, eLearning Technology Support Specialist, firstname.lastname@example.org, 216.987.4143
Susan Berry comes to the Office of eLearning & Innovation with a diverse background. A former Tri-C student and entrepreneur, Ms. Berry received her BA and MA in Philosophy from Case Western Reserve University. During her time with Case, Ms. Berry was the recipient of the Truman Handy Award, and a scholarship from the Flora Stone Mather Alumni Association. Ms. Berry has ten years of experience in Higher Education, including work in Development Research, direct student services, and classroom instruction. Ms. Berry volunteers offering pre-college counseling to under-represented students in the Cleveland Municipal and East Cleveland School districts.
Donna D’Amico, Administrative Coordinator, eLearning & Innovation, Donna.Damico@tri-c.edu, 216.987.0238
As administrative coordinator for the office of eLearning and Innovation, Donna provides support to the directors and staff in a multitude of areas. She completes administrative duties, including the budget, managing calendars, assists on departmental initiatives, and volunteers for projects. With over ten years private-sector accounting experience she uses her skills to manage the budget, prepare the consolidated annual budget, and related documents for the eLi team. Donna received her MBA and BA from Baldwin Wallace University.
Charles Dull, Ph.D., Assistant Dean, eLearning & Innovation, email@example.com, 216.987.4677
Dr. Charles (Chuck) Dull has been involved in Education and Accreditation for over 11 years, in academic (two-year and four-year institutions) and Accreditation with The Higher Learning Commission. He was also part of the early operations of the AQIP program. Prior to being involved in Education he was involved in the private section in Operations Management, Marketing and Training. Dr. Dull currently serves as the Assistant Dean for eLearning & Innovation at Cuyahoga Community College (Tri-C), and has responsibility for program support and development. He has extensive experience as an administrator, adjunct faculty, student, along with management and design of online.
Dr. Dull received his Ph.D. in Education/Higher Education Administration from Capella University. He also received a MBA and Bachelor’s in Business Administration from Youngstown State University.
Jeanette Evans, Part-Time Technical Writer/Analyst, firstname.lastname@example.org, 216.987.3670
Jeanette Evans has been involved in communication work for over 15 years in academic, corporate, and nonprofit environments. She received her MS in technical communication management from Mercer University. In her current role, Jeanette creates technical documentation and manuals that support faculty, student, and system needs and learns systems from a user perspective to determine the best way to communicate how-to’s. Her work at Tri-C also involves developing a documentation management system and determining the best ways to communicate technical information, as she creates, edits, and maintains existing and new content, documentation, aids, and manuals with appropriate order, clarity, conciseness, priority, style, terminology, and dates.
In addition to her work experience, Jeanette also taught technical communication at Tri-C in a technical communication certification program and published articles in Intercom, the magazine of the Society for Technical Communication (STC).
Charlean King, eLearning Technical Support Specialist, email@example.com; 216.987.3242
Charlean received an AAB from Cuyahoga Community College with concentration in Information Technology. She has over 30 years of experience in higher education, customer service and support. She also has eleven years of training experience using pc applications, Service Desk software, and phone systems.
Genevieve Mathieson Kilmer, Learning Systems Administrator, firstname.lastname@example.org, 216.987.4691
Genevieve Mathieson Kilmer is responsible for the administration, oversight, and support of Blackboard, Adobe Connect, Camtasia Relay and other eLearning technologies. Genevieve has worked in the eLearning, instructional technology and faculty support fields for more than 12 years, and as a Blackboard administrator for more than 10 years. She joined the Office of eLearning & Innovation in July, 2010. Genevieve received her B.A. in physics and history and M.A. in the History of Science, Technology, Environment and Medicine from Case Western Reserve University.
Genevieve is a founding member and leader of the Ohio Blackboard User Group, and a participant in the 2013-2014 Mandel Leadership Development Program at Cuyahoga Community College.
Jewel Sray, Part-Time Coordinator, eLearning & Innovation, email@example.com, 216.987.4657
Jewel Sray has over twenty-five years’ experience as an executive assistant and spent five years as the Trade Show Coordinator for an international trucking corporation. Jewel has been with Tri-C in the eLearning Department for five years. Originally responsible for the coordination of Technology Training Institute, two-day seminars held on campus for training faculty to teach online and blended learning courses, Jewel now tracks the Workshop training which is held completely online. Jewel also assists the Leadership team in organizing their calendars, coordinating department events and conferences.
Jewel earned her AS in Office Administration from Lakeland Community College and her BS in Office Management from Meyers College.
Sasha Thackaberry, Director, eLearning Technologies, firstname.lastname@example.org, 216.987.3649
Sasha leads eLearning technical projects, including those integrated with and impacting Blackboard Learn, the college’s LMS, as well as other learning technologies. She supports team-wide eLearning initiatives from a holistic standpoint, seeking solutions to institutional challenges through innovation. She proposes and advocates for new strategies, technology applications, and innovative learning projects. In her previous position as the Manager of Next Generation Learning, she led teams for specific pilots and implementations of new forms of technology integration from an effective learning design focus. Prior to that role, she was the Senior Instructional Designer for eLi, where she worked with faculty to design online and hybrid courses that incorporated sound design principles and are student-centric.
She has articles published in Distance Learning Magazine and eLearn Magazine, and an effective practice for a Faculty Instructional Design Toolkit in SLOAN-C’s repository of best practices. With a background in education, development, and the arts, she looks for creative solutions to increase student success. She is currently working on her PhD in Educational Administration, Higher Education at Kent State University. Her personally professional page can be found at: http://tinyurl.com/a-sasha-t
Melanie Thompson, Coordinator, eLearning & Innovation, email@example.com, 216.987.3428
Melanie organizes activities related to state authorization for Tri-C distance learning. She coordinates consortium partnerships and assists in planning a variety of distance learning focused events across the college and its networks. Melanie brings experience from eLearning and innovative commerce start-ups, business and non-profits. She has focused expertise in process design and managing online resources. Her degree is in Business Administration from the University of Mount Union.
Michelle Watson, Manager, eLearning Support, firstname.lastname@example.org; 216.987.0217
Michelle Watson is the Manager of eLearning Support in the Office of eLearning and Innovation. Currently, she collaboratively develops and implements eLearning initiatives for distance learning students. Michelle brings with her four years of experience within higher education, which includes student enrollment and advisement, online learning, and faculty services administration. Prior to being involved in higher education, she was involved in the private sector where she spent over eight years in supervision, administration, and human resources management.
Michelle has a M.S. in Leadership from Grand Canyon University and a B.A in Human Resources Development from Notre Dame College of Ohio.