Camtasia Relay Update

A couple items relating to the status of Camtasia Relay:

  1. You don’t need to use portable recorders anymore on the Academic Image:)
  2. We had a system error today where 14 recordings were temporarily held.  Everything is working again.  Those recordings have been successfully processed.
  3. If you use a RevoLab microphone for your lecture capture – there is a problem with the computer not recognizing the microphone as the default recording and playback device.  The Learning Commons provided this solution:  Instructors must plug the RevoLabs base into the USB port and RESTART so the system can load the RevoLabs driver on startup. If the computer is already shut down, simply plug the base in and start up.
  4. Following testing, we have enabled a captioning profile for Camtasia Relay.  If you select this captioning profile (designed for accessibility purposes), note that only the Flash Video is captioned.  You will have to review and release your captioning transcription before the recording will be processed.  Please find step-by-step info here.  If you have questions about this, please contact us eLiFacultySupport@tri-c.edu.

With many thanks to Bill Fogarty and John Francway for their assistance, as well as Genevieve and Jeff Ballinger for their rapid responseJ  If you have any issues with these items, please contact us at:  eLiFacultySupport@tri-c.edu or 987-4257 so that we can get started on a solution for you. – Sasha

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