March 17 Blackboard Outage

Yesterday, March 17, Tri-C’s Blackboard system was unavailable from approximately 3:00pm – midnight due to an unexpected outage. This outage was a result of system instability that manifested after maintenance was completed in the early morning.  When we realized the extent of the issues impacting faculty and student users, the Blackboard system was brought down to allow us to resolve the issues. The system came down in stages to allow connected students to complete and submit their work before the outage.

Once the system was unavailable, it took longer than expected to resolve the issues and restore functionality. We offer our apologies for the inconvenience that this caused for our faculty and students who were trying to access Blackboard to complete course work or prepare for the upcoming B term. In the future, updates will be made available in a more timely fashion on this blog, but be sure to check My Tri-C Space for the most current and official status updates from the College.  We will also continue to work with Information Technology Services to ensure that any additional faculty communication preferences are met.

Please let us know if you have any questions.

Genevieve

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