Blackboard Learn is being upgraded on May 19th and 20th

The College is upgrading to a newer version of Blackboard.  When the upgrade is complete, faculty and students will not experience significant differences from the functionality and design of the current version, but the system will be operating on new hardware.  Please take note of the following upgrade activities as we work to implement the upgrade:

  • Starting at 12:01am on Thursday, May 19th and continuing through May 20th, Blackboard Learn will be offline and unavailable to students, faculty and staff.  The extended outage will allow the infrastructure changes to be completed. Note that faculty preparing course sites for Summer will not be able to access the system during the upgrade.
  • The upgraded Blackboard Learn will be available again on Saturday, May 21st.

If you need assistance with Blackboard Learn, the Online Technical Support team can be reached via phone or email:

  • Call 216-987-4257
  • Email or

Additionally, help documents will be available on the Online Learning pages at

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