All posts by gkilmer

Using the Bb Course Activity Overview to Capture Attendance

Need help with the new student attendance reporting procedure?  Blackboard can assist. This video from the Metro campus Center for Learning Excellence (CLE) outlines how to run a Blackboard Course Activity Overview report to substantiate online student attendance given the new Tri-C attendance reporting procedure.

By running the Blackboard report, you’ll be able to tell if your students logged in twice in a week and use that information for the Attendance Tracker located on the Faculty tab of My Tri-C Space.

For assistance and support regarding this Blackboard report, visit a convenient campus CLE or contact Online Technical Support at (216) 987-4257.

 

 

Updates on Blackboard for Summer 2016

Blackboard at Tri-C was upgraded to a new version and new hardware on May 19-20, 2016.  While there are not many changes to the functionality and design for faculty and students, here are a few new and newly resolved issues to note:

New Known Issues

  • Discussion List View vs. Tree View: The Tree View option in Discussions doesn’t persist when going into a thread and back out. The view will revert to List View
  •  Grade Center Columns show Extra Decimal Places: The decimal places for percentages are displaying out to 4 places in the Grade Center for weighted and calculated columns.

Newly Resolved Known Issues

  • Collaboration (Virtual Classroom & Chat) Not Available – Resolved: The Collaboration tools are again available in Blackboard.  Faculty who need collaboration functionality for their courses are still encouraged to use WebEx, a powerful online meeting and collaboration tool available at the College for both faculty and students. For more information and to get started with WebEx, visit http://itservices.tri-c.edu/network/webex-for-faculty-and-staff.html
  • Cannot Include Received Attachment when Replying to or Forwarding Course Message – Resolved: Faculty and students replying to or forwarding a course message can now include the received attachment with their reply message.

Other Issues

  • Delayed course creation – Resolved: Course creation was delayed after the Blackboard upgrade, but is now fully functional. There may be continued slight delays due to higher than usual course request volume before the summer semester begins on May 31.

Additional updates to the status of new and resolved known issues will be available at https://elearningandinnovation.com/faculty-resources/known-issues/. Updated help and support documents are available on the Online Learning pages at http://www.tri-c.edu/online-learning/elearning-technologies/index.html for both Students and for Faculty.

For further assistance with Blackboard Learn, the Online Technical Support team can be reached via phone or email:

  • Call 216-987-4257
  • Email eLiFacultySupport@tri-c.edu or eLearning@tri-c.edu

Blackboard Learn Upgrade on May 19-20

Blackboard Learn is being upgraded on May 19-20. Starting at 12:01am on Thursday, May 19th and continuing through May 20th, Blackboard Learn will be offline and unavailable to students, faculty and staff.   The upgraded Blackboard Learn system will be available again by Saturday, May 21st.

During the Blackboard upgrade, a message will be available at https://bblearn.tri-c.edu with status information and a link for students to use to check their final grades in My Tri-C Space.

When the upgrade is complete, faculty and students will not experience significant differences from the functionality and design of the current version, but the system will be operating on new hardware.

If you need assistance with Blackboard Learn before, during, or after the upgrade, the Online Technical Support team can be reached via phone or email:

Additionally, help documents will be available on the Online Learning pages at http://www.tri-c.edu/online-learning/elearning-technologies/index.html.

Blackboard Learn is being upgraded on May 19th and 20th

The College is upgrading to a newer version of Blackboard.  When the upgrade is complete, faculty and students will not experience significant differences from the functionality and design of the current version, but the system will be operating on new hardware.  Please take note of the following upgrade activities as we work to implement the upgrade:

  • Starting at 12:01am on Thursday, May 19th and continuing through May 20th, Blackboard Learn will be offline and unavailable to students, faculty and staff.  The extended outage will allow the infrastructure changes to be completed. Note that faculty preparing course sites for Summer will not be able to access the system during the upgrade.
  • The upgraded Blackboard Learn will be available again on Saturday, May 21st.

If you need assistance with Blackboard Learn, the Online Technical Support team can be reached via phone or email:

  • Call 216-987-4257
  • Email eLiFacultySupport@tri-c.edu or eLearning@tri-c.edu

Additionally, help documents will be available on the Online Learning pages at http://www.tri-c.edu/online-learning/elearning-technologies/index.html.

March 17 Blackboard Outage

Yesterday, March 17, Tri-C’s Blackboard system was unavailable from approximately 3:00pm – midnight due to an unexpected outage. This outage was a result of system instability that manifested after maintenance was completed in the early morning.  When we realized the extent of the issues impacting faculty and student users, the Blackboard system was brought down to allow us to resolve the issues. The system came down in stages to allow connected students to complete and submit their work before the outage.

Once the system was unavailable, it took longer than expected to resolve the issues and restore functionality. We offer our apologies for the inconvenience that this caused for our faculty and students who were trying to access Blackboard to complete course work or prepare for the upcoming B term. In the future, updates will be made available in a more timely fashion on this blog, but be sure to check My Tri-C Space for the most current and official status updates from the College.  We will also continue to work with Information Technology Services to ensure that any additional faculty communication preferences are met.

Please let us know if you have any questions.

Genevieve

Camtasia Relay updates Coming Soon!

The Office of eLearning & Innovation and Information Technology Services will be updating Camtasia Relay on Friday, December 18. The new version of Relay offers similar functionality to the current version of Relay, but has been renamed “TechSmith Relay.” TechSmith Relay will support Windows 10 as well as both Mac OSX Yosemite and Mac OSX El Capitan. The new TechSmith Relay Recorder also will enable faculty to upload existing video and image files. Stay tuned for more information!

 

Student Preview replaces Faculty as Student accounts

Starting on December 18, faculty who want to view their course sites as students will only be able to do so using Student Preview. Student Preview enables faculty to see a course as a student without having to log out or use a separate browser session. Student Preview provides an easy way to view your course, take a test, view grades, or make sure that content is appearing when and as it should.

To enter Student Preview mode, click on the icon/button to the left of Edit Mode on your Blackboard course site:

Blog Post 1

The top of your course site will show a message that Student Preview mode is ON:

You can now navigate your course as a student. When you are done, you can exit the Student Preview by clicking the Exit Preview button at the top of the page.

When exiting Student Preview you have some options (see image below). For example, if you wanted to see how a test or other feature would work as a student, but would not want the results remaining in the class (e.g., showing in the Grade Center), you have the option to delete the user data YOU as the student user created. If you wanted to keep a record of that information, you can instead keep the preview user data you created in your student preview for future viewing as an Instructor. Finally, you can have Blackboard remember your choice and not ask again.

Blog Post 3

Some faculty are currently using faculty-as-student accounts to view their course sites from the student perspective. These accounts will no longer be available for use after December 18, 2015. The Student Preview tool provides an additional benefit: the best part about the student preview mode is that faculty can use it anytime. You do not have to wait until the course starts to view your course as a student with Student Preview!

For more information, visit https://en-us.help.blackboard.com/Learn/9.1_2014_04/Instructor/130_Student_Performance/Student_Preview

Blackboard Feature Focus: the Student Preview Tool

There is a new tool for faculty called the Student Preview now available in Blackboard.

Faculty who want to view their course sites as students can now do so using Student Preview without having to log out or use a separate browser session. Student Preview provides an easy way to view your course, take a test, view grades, or make sure that content is appearing when and as it should exactly how your students would see it. To enter Student Preview mode, click on the icon/button to the left of Edit Mode on your Blackboard course site:

Blog Post 1

The top of your course site will show a message that Student Preview mode is ON:

You can now navigate your course as a student. When you are done, you can exit the Student Preview by clicking the Exit Preview button at the top of the page.

When exiting Student Preview you have some options (see image below). For example, if you wanted to see how a test or other feature would work as a student, but would not want the results remaining in the class (e.g., showing in the Grade Center), you have the option to delete the user data YOU as the student user created. If you wanted to keep a record of that information, you can instead keep the preview user data you created in your student preview for future viewing as an Instructor. Finally, you can have Blackboard remember your choice and not ask again.

Blog Post 3

Some faculty are currently using faculty-as-student accounts to view their course sites from the student perspective. The Student Preview tool provides the same experience, but with an additional benefit: the best part about the student preview mode is that faculty can use it anytime. You do not have to wait until the course starts to view your course as a student with Student Preview!

For more information, visit https://en-us.help.blackboard.com/Learn/9.1_2014_04/Instructor/130_Student_Performance/Student_Preview