All posts by jeffballinger

Global Navigation in Blackboard

Lately, we have had some questions about Blackboard’s Global Navigation features. Check out the video and link below for some refresher information on this tool in Blackboard.

If you ever have any Blackboard questions, do not hesitate to contact us at 216-987-4257 or


Camtasia Relay publishing error

We are currently experiencing a problem publishing from the Camtasia Relay server. Users are seeing the error: The presentation below failed to publish because the account information is incorrect or missing. Presentations are being successfully uploaded to the server, but are not being processed.

Once the issue is resolved, Camtasia Relay users will be notified by email when the presentations have been processed.

Captioning with Relay is here!

Faculty can now use Camtasia Relay to create captions for their lectures and presentations. To create a captioned Relay recording, log into the Relay Recorder and choose the Captioning Profile from the list. Providing captions enhances accessibility for students. Note that the tool cannot be used to caption previously recorded presentations. Go here for more information

For Faculty: Access of Content Collection Issues

We have found a known issue relating to student access of the Content Collection. ITS is working to resolve this on the back end, and the issue should be solved for Spring 2014 classes. We have posted detailed information on the Known Issues Page under Faculty Resources. Or, click here to be redirected to that page. On that page, find “Content Collection Student Access” in the list of known issues for a PDF document with details and a step-by-step temporary solution until the programmatic solution can be implemented.

Blackboard Learn 9.1 SP10+ Feature Focus

One of the new features in the upcoming Blackboard update is the new Visual Text Box editor (VTBE.) The new VTBE introduces better support for pasting from Microsoft Word, the ability to resize the editor workspace, and new tools for formatting text with columns and tables.

VTBE Image - captions
Other enhancements to the VTBE include improved mashup tools  and multimedia options: faculty and students can embed a variety of video or audio files or can use the new Video Everywhere function to create new video files using a webcam.  Finally the VTBE includes a brand new WIRIS Math Editor that supports both MathML and LaTex.

VTBE - WIRIS Math Editor
The new Visual Text Box Editor is an exciting improvement on core Blackboard functionality.  Watch for more feature enhancements in the coming weeks!

Tri-C’s Math MOOC has officially earned Quality Matters recognition!

Tri-C’s Math MOOC has officially earned Quality MattersTM recognition through QM’s Continuing & Professional Education Program.  To earn recognition, a course must meet all of the 21 essential standards and receive a minimum of 85% of all the standards.  The MOOC significantly exceeded these expectations!

The faculty who participated in the development of the MOOC were Math Professors Idrissa Aidara, Don Gabriel, Curtis Kaschube, Cathleen Rossman, and Michael Wilkins.   These faculty worked very closely with eLi’s instructional design team – MaryAnne Nestor and Cheryl Knight.

This recognition speaks to the caliber of the collaboration between the faculty subject matter experts, and the high level of expertise of the instructional design team.  Very well done!

Congratulations MOOC Team!