Category Archives: faculty

Note New Browser Checker Link

PLEASE NOTE:  The browser checker link has been updated!  It has been changed in the Bb tab resources as well, however if you have the old link in your syllabus it will show up as broken.  Find that new link here:  Shout out to Professor Catanese for the suggestion!

This link was provided in the 8/22/14 blog update for start of term.  It is also current on the Blackboard tab for students and faculty.

With thanks – Sasha

Chrome Problem and Fix on Administrative Computers

If you have been experiencing problems with PDFs displaying in Chrome (Google’s browser), Flash content and Shockwave, a solution has been pushed to administrative computers by ITS.  It should now be resolved.  If you are having problems with this still, you can contact the college’s helpdesk.  However, we are available to help with browser issues that impact Blackboard or other eLearning technologies.  You can email us at, or at (216) 987-4257.

A big shout out to George Kanieski for working on the resolution! – Sasha

Global Navigation in Blackboard

Lately, we have had some questions about Blackboard’s Global Navigation features. Check out the video and link below for some refresher information on this tool in Blackboard.

If you ever have any Blackboard questions, do not hesitate to contact us at 216-987-4257 or


Blackboard ISSUE – Grade Center & Assessments

exclamation point alertThere is currently an issue with the Blackboard Gradebook and Assessments.  A building block has failed.  We are currently conducting a rolling restart of Blackboard to attempt to resolve this.  You should still be able to work within Blackboard otherwise for other functions.

We will update you as soon as we know more.  If you have something else to report, please contact us at:

Timeline for LMS (Blackboard) Review

Interested in a visual timeline of the process?  Check it out here:

For more information on our process to decide if Blackboard is the best choice for an online learning system at Tri-C, see the pages below (on the upper-right hand side of the page).

Questions?  Be sure to “comment” below or on the LMS pages.  You just have to create a FREE WordPress account.  Want to follow us but don’t want to comment?  Just put your email address in the field at the left-hand side of the page, and you can get automatic updates without creating a WordPress account. – Sasha

Tri-C Private SoftChalk Cloud Training Rescheduled for May 2, 2014

Want help using the new Tri-C Private SoftChalk Cloud? A live webinar training is available. Log into InSight and register today to Join us for “Getting Started with SoftChalk” and “SoftChalk Cloud Intermediate” . The workshops will be held May 2th from 10:00 to 12:00 and 1:30 to 4:30 in room 157 of the Metro TLC.

Can’t join us in person? Don’t worry, the workshop will also be available via weblink. Those of you who desire to attend via web-link will still need to register in InSight so that you can get credit for attending the workshop.

During the workshop, a SoftChalk representative will cover how to get around the private cloud, opening SoftChalk Create from the cloud, creating a lesson or object, linking to blackboard, using Creative Commons and more!

Meeting registrants will receive a meeting link and a file download for the meeting via email after your InSight registration is complete. Log in to InSight to register today and we will see you in the workshop!

LMS Process and Documents Page Added

A new page has been added with additional information about the LMS Review process, as well as documentation to date.  You can also find the previous blog posts focused on the LMS Review on this page.  Be sure to check out the great Slideshare from Mindwires Consultants that the TechForum LMS Review Team checked out at the day-long workshop as we continue to refine our process and review the marketplace.

You’ll also find meeting notes here and additional info.  Check it out!  Want to get involved?  There are going to be faculty focus groups on 4/17/14, 4/23/14, and 4/24/15.  Want to get involved?  Stay tuned for an email from Dr. Miles on the process!

Follow eLi at Learning Solutions and Eco Systems 2014

Members of the Office of eLearning and Innovation team are researching resources, trends and strategies for helping faculty use Social Media effectively in e-learning! Follow on Twitter at #EliSocMedia4u, #ecocon, and #lscon.

If you don’t have a Twitter account, you can still read the thoughts of eLi team members and other conference attendees with the following search links: