Category Archives: faculty

For Faculty: Access of Content Collection Issues

We have found a known issue relating to student access of the Content Collection. ITS is working to resolve this on the back end, and the issue should be solved for Spring 2014 classes. We have posted detailed information on the Known Issues Page under Faculty Resources. Or, click here to be redirected to that page. On that page, find “Content Collection Student Access” in the list of known issues for a PDF document with details and a step-by-step temporary solution until the programmatic solution can be implemented.

Adobe Connect Upgrade

This update only applies to faculty who currently have an Adobe Connect account/license.

The Tech Team in eLi will be conducting an upgrade of the Adobe Connect system on December 18 – 20.  There will be no access to Adobe Connect on these days.  We chose the outage window to provide minimal disruption to students and faculty.

The upgrade will provide some enhanced functionality and an updated interface.  It will also enable Adobe Connect to function fully on iOS.  It will impact faculty who have accounts on either the Breeze or Lithium servers, including those who primarily use Breeze for content hosting.  Those links are:  ( and  You may be contacted via email twice if you have both a Breeze and a Lithium account.

We will provide continuing updates here on the eLi blog.

Assignment Preview Does not Load IN IE8

When a student submits an Assignment, the preview function may not display properly in Internet Explorer.  It does display properly in Firefox and Chrome.  If the assignment has been successfully submitted, the words “This assignment is complete. Review the Submission History” will appear above the preview pane.

Students can confirm successful assignment submission by clicking on the download link Download Iconfor their assignment on the right-hand side of the screen and downloading the assignment file to make certain that they submitted the correct file.  Students can also confirm that an assignment was submitted by checking their grades and finding their assignment under Submitted.

Check the SP 10+ Known Issues page for a complete list of updated Known Issue updates.

Is Your Browser Supported in Blackboard?

Are you accessing Blackboard from outside college computers?  If so, check out this link:  It provides a detailed list of browsers, operating systems, and their compatibility with our version of Blackboard.

Some old technologies are not supported by Blackboard:

  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5, and 3.6
  • Safari 2.0, 3.x, and any version on Windows
  • Windows XP 64-bit
  • Mac OSX 10.3, 10.4, 10.5
  • Java 5, although it may continue to work

What new features are in Bb 9.1 SP 10 + Update?

Are you still wondering about the new features that came with the latest update?  Never fear! Take a look at this quick overview of the Blackboard Learn 9.1 SP 10+ Update! Also here is a quick link to the new help documents on the Faculty and Student Resources pages.  Checkout Retention Center. Global Navigation and Inline Grading!

shot of training

Ready . . Set . . Teach!

Here are a few tips for getting your online and hybrid courses ready for fall semester!

  1. Review course content before rolling over your course.
  2. Review any publisher content  before adding it to your course site.
  3. Make sure you are assigned to the course in Banner before attempting to complete the course site request.
  4. Make sure your Teaching for Online Learning workshops are complete.
  5. Be sure to enter cartridges requests into the request form.
  6. After your site has been created be sure to review course contents. Click here for the Course Checklist
  7. Remember to remove any old Announcements, due dates, and old discussion board posts.
  8. Be sure to set/modify the availability settings on all content and folders.
  9. Top off the course with a new welcome announcement, new syllabus, and updated contact information.
  10. Finally be sure to log into your course as a student on the first day of class and make sure students can access add-ons like Study-mate and SoftChalk.

Have a great semester and if you need assistance support staff are available at (216) 987-4257

More on the Blackboard Learn 9.1 Service Pack10+

Bb SP 10 Image 3Have you ever wanted to see your student’s performance in one Blackboard dashboard?  Well now you can with the Retention Center!  The Retention Center allows faculty to set rules in the course that automatically pulls the progress of students and notifies both the instructor and the student. Click Here  to preview how it works!

Blackboard Learn 9.1 SP10+ Feature Focus

One of the new features in the upcoming Blackboard update is the new Visual Text Box editor (VTBE.) The new VTBE introduces better support for pasting from Microsoft Word, the ability to resize the editor workspace, and new tools for formatting text with columns and tables.

VTBE Image - captions
Other enhancements to the VTBE include improved mashup tools  and multimedia options: faculty and students can embed a variety of video or audio files or can use the new Video Everywhere function to create new video files using a webcam.  Finally the VTBE includes a brand new WIRIS Math Editor that supports both MathML and LaTex.

VTBE - WIRIS Math Editor
The new Visual Text Box Editor is an exciting improvement on core Blackboard functionality.  Watch for more feature enhancements in the coming weeks!