Category Archives: support

Get Involved with QM – APPQMR Training and Course Submission

You are invited to participate in Quality Matters at Tri-C. There are two different opportunities:

  1. Submit your course for QM certification. We still have a few slots left for certification for this year. Contact Sasha at Sasha.Thackaberry@tri-c.edu.
  2. Join us for a FREE, day-long training – Applying the Quality Matters Rubric (APPQMR).

Both opportunities offer a great way to get involved in Quality Matters. They either showcase your existing course or allow you to learn new skills to further develop
your online and blended courses.

The Applying the Quality Matters Rubric is Friday, March 27, from 9 a.m. – 4 p.m. at the Metro Campus in TLC 153. This professional development opportunity is eligible for two (2) service credits, or one (1)  workshop credit for the adjunct stipend. Lunch is provided. Register here.

What is Quality Matters?

Quality Matters (QM) is a leader in quality assurance for online education and has received national recognition for its peer-based approach to continuous improvement in online education and student learning. The program features:

  • Faculty-centered, continuous improvement models for assuring the quality of online courses through peer review.
  • Professional development workshops and certification courses for instructors and online learning professionals.
  • Rubrics for applying quality standards to course design.

With thanks,

Sasha (contact me at Sasha.Thackaberry at Tri-C.edu if you’re interested in sending a course through the review process)

Note New Browser Checker Link

PLEASE NOTE:  The browser checker link has been updated!  It has been changed in the Bb tab resources as well, however if you have the old link in your syllabus it will show up as broken.  Find that new link here:  https://dlwebapp.tri-c.edu/BrowserChecker/.  Shout out to Professor Catanese for the suggestion!

This link was provided in the 8/22/14 blog update for start of term.  It is also current on the Blackboard tab for students and faculty.

With thanks – Sasha

Chrome Problem and Fix on Administrative Computers

If you have been experiencing problems with PDFs displaying in Chrome (Google’s browser), Flash content and Shockwave, a solution has been pushed to administrative computers by ITS.  It should now be resolved.  If you are having problems with this still, you can contact the college’s helpdesk.  However, we are available to help with browser issues that impact Blackboard or other eLearning technologies.  You can email us at eLifacultysupport@tri-c.edu, or at (216) 987-4257.

A big shout out to George Kanieski for working on the resolution! – Sasha

Global Navigation in Blackboard

Lately, we have had some questions about Blackboard’s Global Navigation features. Check out the video and link below for some refresher information on this tool in Blackboard.

https://help.blackboard.com/en-us/Learn/9.1_SP_12_and_SP_13/Student/110_Nav_My_Blackboard

If you ever have any Blackboard questions, do not hesitate to contact us at 216-987-4257 or eLiFacultySupport@tri-c.edu

 

Blackboard ISSUE – Grade Center & Assessments

exclamation point alertThere is currently an issue with the Blackboard Gradebook and Assessments.  A building block has failed.  We are currently conducting a rolling restart of Blackboard to attempt to resolve this.  You should still be able to work within Blackboard otherwise for other functions.

We will update you as soon as we know more.  If you have something else to report, please contact us at:  eLifacultysupport@tri-c.edu.

Tri-C Private SoftChalk Cloud Training Rescheduled for May 2, 2014

Want help using the new Tri-C Private SoftChalk Cloud? A live webinar training is available. Log into InSight and register today to Join us for “Getting Started with SoftChalk” and “SoftChalk Cloud Intermediate” . The workshops will be held May 2th from 10:00 to 12:00 and 1:30 to 4:30 in room 157 of the Metro TLC.

Can’t join us in person? Don’t worry, the workshop will also be available via weblink. Those of you who desire to attend via web-link will still need to register in InSight so that you can get credit for attending the workshop.

During the workshop, a SoftChalk representative will cover how to get around the private cloud, opening SoftChalk Create from the cloud, creating a lesson or object, linking to blackboard, using Creative Commons and more!

Meeting registrants will receive a meeting link and a file download for the meeting via email after your InSight registration is complete. Log in to InSight to register today and we will see you in the workshop!